Terms & Conditions

• Use the site lawfully and do not try to disrupt or hack it.
• Give true details when you contact us or place an order.
• Do not copy or resell site content without our written permission.

Product photos and descriptions are as accurate as we can make them. Prices and stock may change. An order is confirmed only when we confirm it by phone, WhatsApp or email. Payment is by M-Pesa or cash on delivery where offered.

Follow the directions on the pack. Our products are hygiene items, not medicines. If you have a medical concern, speak to a health professional.

The Favor name, logos, pack designs, photos and text on this site belong to Favor Forever Ltd. Nothing here gives you a licence to use them.

The site is provided as is. As far as Kenyan law allows, we are not liable for indirect or consequential loss, and our total liability for an order is limited to the price you paid for it. Nothing in these terms limits your rights under the Consumer Protection Act, 2012.

We are not responsible for the content of shops or sites we link to.

These terms are governed by the laws of Kenya. Disputes go to the courts of Kenya, but we will always try to resolve issues with you directly first.

We may update these terms. The date at the top shows the latest version.